Industry
Solar and energy: installation, service and materials in one job
Installation of solar power systems and subsequent service. The job carries materials and battery sets from stock, photo documentation for handover and a service report with signature; the deal in Raynet knows which stage the installation is in.
What solar companies tell us
“We do both installations and service and want both in one application.” “Stock with EAN, battery and inverter sets.” “Automated folders with installation documentation.” “Commissions and SMS for salespeople.”
What Alunova does about it
Installation as deal stages
The deal has stages: survey, installation, inspection, handover. Each stage has its own job, service report and mandatory photos. The follow-up stage is created automatically; the dispatcher only schedules it.
Materials and stock
The technician picks materials from the Raynet price list. Stock with EAN, battery sets and material hand-over to the job are handled by Skladovka, a sister product on top of the same deal.
Photo documentation for handover
Mandatory sets of photos per stage: the roof before installation, the panels, the distribution board, the inverter labels. The photos are attached to the deal in Raynet, and the customer signs the handover report on the screen.
What Alunova does not cover
Sales commissions and SMS campaigns belong in Raynet and its extensions, not in the field service application. Automated documentation folders are handled through the integration platform according to the specific brief.
What the service report looks like
Installation handover report: a list of components with serial numbers, photos, inspection details, signature. We will send you a sample from a production instance on request.
We will show you Alunova on your own jobs
30 minutes online. Bring two or three real cases — we will walk them from scheduling to the report in Raynet.