Industry
Air conditioning, heat pumps and building services: annual maintenance that reminds itself
Installation and regular servicing of air conditioning, heat pumps, boilers and water treatment. Annual maintenance with a reminder and history for every unit, scheduling of technicians and subcontractor teams, a service report with signature.
What building services companies tell us
“We need regular annual maintenance with a notification and history for every unit.” “A scheduling module for technicians, so the dispatcher does not have to ring round.” “We have a network of external service companies and need to hand jobs over to them.” “We do our accounting in Pohoda.”
What Alunova does about it
Annual maintenance with a reminder
You set an interval for every unit. Before the date, Alunova sends an e-mail to the dispatcher and the client, creates a deal in Raynet and puts the job into the planner queue. The service history stays with the unit even when the contact person on the client’s side changes.
Technician scheduling and travel time
A calendar with drag-and-drop dates, conflict and absence checks, travel time calculated from the team’s home location. Two stages, for example installation and electrical, are scheduled in parallel.
External service companies
A subcontractor team works in Alunova like any other team: it receives the job, goes through the wizard and has the service report signed. You see the status and the service report on the deal in Raynet.
Service report with signature and photos
Photos of the unit label and the condition after service, measured values as custom fields, the customer’s signature on the screen, PDF by e-mail.
Accounting
Pohoda connection through the ALUnico integration platform, typically 2–4 person-days.
What the service report looks like
An air conditioning service report: unit identification, work carried out according to the checklist, measured values, materials, signature. We will send you a sample from a production instance on request.
We will show you Alunova on your own jobs
30 minutes online. Bring two or three real cases — we will walk them from scheduling to the report in Raynet.