Industry
Machinery and equipment service: machine card, history, hour reports
Agricultural, forestry, materials handling and industrial machinery. Every machine has a card with its serial number and service history; the technician records materials from the price list on site and the customer signs on the screen.
What machinery service companies tell us
“We need a machine card with serial number and engine hours and a service history, even when the machine changes owner.” “We also service third-party brands; technicians have to record work and materials on site.” “We want to separate overhead hours from billable hours and have a monthly report for payroll.” “We do our accounting in Pohoda; elsewhere it is ABRA Flexi or QI.”
What Alunova does about it
Machine card and history
The equipment register carries the serial number, warranty, location at the client’s site and photos; engine hours and other details as custom fields. The job history stays with the machine. The technician scans the QR label and has everything in front of them, including the default materials for that type.
The job on site, even for a third-party brand
The step-by-step wizard guides the technician from machine identification through materials from the Raynet price list to photos and signature. The technician creates a new machine or a new client from the field. The service report goes to the customer by e-mail and to the deal in Raynet.
Hours for payroll and invoicing
Work, travel and break timers on every job, activities outside jobs recorded separately. A monthly report per technician to XLSX for the payroll accountant, a report per job as the basis for the invoice.
Accounting
We deliver the connection of Raynet to Pohoda, ABRA Flexi or QI through the ALUnico integration platform: deal line items go to accounting, invoices and payments come back to Raynet.
What the service report looks like
A service report with the machine’s condition, engine hours, work carried out, materials and the customer’s signature. We will send you a sample report from a production instance on request.
Preventive maintenance
Seasonal inspections before harvest, annual inspections of materials handling equipment: you set the interval on the machine, Alunova reminds the dispatcher and the client and creates a deal in Raynet.
We will show you Alunova on your own jobs
30 minutes online. Bring two or three real cases — we will walk them from scheduling to the report in Raynet.